Patient Care Navigation & Advocacy

Tracy offers full-service patient advocacy to ensure you get and retain the best doctors, treatments, and healthcare resources.

Tracy Plunkett, Board Certified Patient Advocate based just outside of Charlotte, NC, working nationwide

Tracy, owner of Care Navigation and Advocacy, provides compassionate and knowledgeable patient advocacy that manage and coordinate care for the aging, chronically ill and those unsure of how to navigate the healthcare system.

What to ask a Patient Advocate

Ask your patient advocate these 7 questions.

What patient advocacy services do you provide?

Tracy offers patient advocacy for seniors, cancer patients, people recovering from strokes, people in need of palliative care, Hospice care advocacy, and health insurance navigation.

What are your credentials?

I am Certified by the Patient Advocate Certification Board with 21+ years – working in the medical insurance industry, 2+ years – Board Member York County Council on Aging in SC, and 2 years – City of Bloomington, MN Commissioner on the Health Advisory Board.

What do you charge for patient advocacy services?

Patient advocacy services are priced depending upon the services provided and the hours required.

Will you provide a written care plan?

Yes, written care plans are important to patient advocacy.

Do you have references?

Yes, I have many satisfied patient care advocacy clients. To protect my clients’ privacy, please reach out to me today.

What are your business hours for clients?

Yes, I operate during normal business hours and book new client appointments Monday-Friday.

Where are you located?

I’m located near Charlotte, NC in Tega Cay, SC and serve clients throughout the US.

"I worked with Tracy when my mother was very sick with heart failure and needed rehab for her walking. Not only is Tracy a caring and sweet individual, but she is very knowledgeable about how to help people with management of illnesses and healthcare issues. If it was not for Tracy, I would not have had the help. Tracy stood up for us and she got results. She is a wealth of knowledge and has a heart of gold and I would recommend her to anybody who is struggling with their healthcare needs and doesn’t know where to turn."

― Rosemarie Ledogar

“From our initial contact, Tracy...was so caring and compassionate. She immediately assessed the situation and fully engaged. Tracy was in daily communication with me, and her positive impact was instant. She is always extremely responsive. Her knowledge of the industry and resource library is vast. I would recommend her services without reservation.”

― Jacqueline Drakes

"I was at a loss for how to understand my mother's Medicare coverage and what, if any, benefits she had. There are so many types of coverage and add-ons that were possible and my mom isn't in a position to look anything up hours away from me. After discovering the name on her coverage, it only took Tracy a few days to find out so many details and coverages that I didn't know even existed. My mom immediately called and got meals delivered to her that were entitled by her coverage. Otherwise, no one would have done anything to help after her emergency surgery. Turns out, there are temporary and ongoing meal deliveries that she is entitled to as well as an emergency response system and discounts on over-the-counter medications. I was even provided the complete guide detailing my mom's coverage and all of the contact information needed for any future situation. I needed an advocate for my mom's health since no one else is obligated to help. My mother and I are now much more empowered going forward. Thank you so much!"

― Ray Hensley

Patient Advocate Services

Navigating healthcare can be physically, emotionally, and economically burdensome to patients. Hiring a dedicated patient advocate ensures patients are protected and that their needs are met.